Palo Alto, California (remote Atlanta, GA) 2020 - 2024

Content Curation Program Manager - Sales Enablement

Led the strategy, development, and ongoing management of global learning content curation program, supporting Sales, Customer Success, and Professional Services teams with high-impact enablement solutions.

• Owned and optimized a curation program with over 150 external learning assets, driving alignment with business priorities and resource efficiency.

• Developed scalable learning plans using Articulate 360, EdCast, and other LMS platforms to meet diverse audience needs.

• Collaborated with cross-functional SMEs to build and evolve content ecosystems, ensuring consistent content governance, accessibility, and adoption.

• Maintained an 80/20 curated-to-created content ratio, driving efficiency and accelerating time-to-readiness for customer-facing teams.

Senior Project / Program Manager - Tanzu Technical Field Sales Enablement

Created and delivered comprehensive learning solutions for global technical field teams, including instructional content, onboarding guides, and internal documentation to drive sales productivity and process adoption.

• Applied ADDIE methodology and instructional design principles to identify learning gaps and develop targeted training resources.

• Designed and maintained team intranet portals for centralized access to sales tools, technical resources, and enablement materials.

• Led cross-functional programs involving Product, Marketing, IT, and Services to support consistent learning and onboarding experiences.

• Streamlined learning delivery through self-service enablement tools, aligning content with business priorities and field readiness.

Palo Alto, California (remote Atlanta, GA) 2015 - 2020
Staff Program/Project Manager Support Business Operations

Managed Support L&D business operations initiatives to enable Customer Support team performance, knowledge sharing, and system transitions.

• Led the implementation of Salesforce Service Cloud for Support Learning, including the design and delivery of a training program with 99% completion rate.

• Conducted training needs analyses and designed learning solutions that supported team growth.

• Developed and executed a monthly support newsletter, driving engagement and recognition across the global support team.

• Fostered cross-functional collaboration with Marketing, IT, and Communications teams to align learning programs with organizational goals.

Project Manager - Atlanta, GA, 2013 - 2015

• Managed global Learning and Development projects using edX open-source LMS, tailoring implementations to client business needs.

• Created standardized project templates and collaborated closely with stakeholders to ensure on-time, on-budget delivery.

• Provided strategic oversight of L&D solutions for diverse clients, including implementation, configuration, and content planning.